Travelers are notorious for rating service in part because ratings serve as a means of expressing pleasure or displeasure for their experience but also in part because rating a service can be of great value to the next user of that service. First Class seating on South African Airways has been modeled after the highly rated Swissair First Class seat. The seat offers:

• 180 degree lie-flat bed (in full recline)
• 29-inch wide bed
• Electrically controlled ottoman
• Extra large dining table
• Maximum 7 single suites and 2 double suites per cabin
• 83" seat pitch
• In-seat power supply for laptops
• In-seat telephone
• Individual, adjustable reading lights with 3 different light settings
• Private 8.6" T.V.
• Sony P@ssport audio-and-video-on-demand
• Personalized butler service
• South African wines and boutique French champagnes
• Turn-down service
• Luxurious duvets and large pillows

South African Airways continually strives to improve its food and wine service by rotating menus weekly on domestic routes and approximately every three months on international routes.

Information courtesy of South African Airways.